FAQs

Q: How will you leave my property?

Upon completing any work, we will do our best to ensure your property is left tidy and orderly, minimising any traces of our presence. Unless discussed to the contrary, we dispose of all green waste and clean the working area using blowers and other hand tools to remove debris. Depending on the tree size or project scope, there may be some lawn damage; however, we will exert every effort to minimise this. We will implement ground protection mats when operating heavy machinery on damp soil as a precautionary measure. Surrey Tree Surgeons has established an exceptional reputation for leaving properties in superb condition, often surpassing their original appearance.

Q: When can you begin my project once I have accepted the quote?

While we strive to arrange work as quickly as possible, delays may occur due to unpredictable problems and other factors beyond our control. During the winter months, from October to February, tree contractors experience high demand, and adverse weather conditions can contribute to delays. If you have a protected tree (TPO) or it's in a conservation area, you'll require prior permission, which may take up to 8 weeks to obtain. We understand some projects are time-sensitive, and we always prioritise scheduling work to accommodate your preferences and availability. If you have specific time constraints, we kindly ask that you get in touch so we can better understand your project requirements.

Q: How do I accept a quote?

The most straightforward way to accept a quote is to respond via email. After that, we can discuss the next steps, which include coordinating the project's timeline and arranging practical details such as parking and access.

Q: How do I get a quote, and how much does it cost?

Get in touch with us to arrange a complimentary on-site visit and a no-obligation quote that is valid for 30 days. Every quote we provide is thoroughly detailed, expertly prepared, and will be emailed directly to you.

What happens to the green waste, branches, twigs, timber and logs etc?

We hold a legitimate license for the transportation of green [...]

How will you leave my property?

Upon completing any work, we will do our best to [...]

Do you need to enter my home, e.g. for electricity?

If you have suitable access for clearing logs, branches, and [...]

When can you begin my project once I have accepted the quote?

While we strive to arrange work as quickly as possible, [...]

How do I accept a quote?

The most straightforward way to accept a quote is to [...]

How do I get a quote, and how much does it cost?

Get in touch with us to arrange a complimentary on-site [...]

FAQs

FAQs

Receive a Free Tree Surgeon Quote – Surrey Tree Surgeons

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